This qualification reflects the role of individuals who are competent in a range of Information and Communications Technology (ICT) roles, including animation, basic cloud computing, basic cyber awareness, digital media skills, generalist IT support services, networking, programming, systems and web development. Individuals who work in these fields apply broad sets of skills, including foundational knowledge in critical thinking and customer service skills, to support a range of technologies, processes, procedures, policies, people and clients in a variety of work contexts.
IT Technician, Help Desk Officer, Customer Service Representative (ICT), Client Support Officer (ICT), User Support Specialist.
Certificate IV in Information Technology.
Classroom and Trainee based delivery.
Each student will undertake a Pre-Training Review before enrolling to help confirm the proposed course is suitable. It will provide valuable information about an individual's existing skills and knowledge, language, literacy and numeracy skills and whether the course will help in achieving learning and/or employment goals. Trainee based delivery will require an interview.
6 Months
| Code | Unit Name | Hours | Material |
| BSBCRT301 | Develop and extend critical and creative thinking skills | 40 | $20.00 |
| BSBXCS303 | Securely manage personally identifiable information and workplace information | 40 | $35.00 |
| BSBXTW301 | Work in a team | 40 | $35.00 |
| ICTICT313 | Identify IP, ethics and privacy policies in ICT environments | 50 | $35.00 |
| ICTPRG302 | Apply introductory programming techniques | 40 | $35.00 |
| ICTSAS305 | Provide ICT advice to clients | 40 | $35.00 |
| Code | Unit Name | Hours | Material |
| ICTCLD301 | Evaluate characteristics of cloud computing solutions and services | 40 | $35.00 |
| ICTICT309 | Create ICT user documentation | 60 | $35.00 |
| ICTICT312 | Use advanced features of applications | 20 | $5.00 |
| ICTSAS310 | Install, configure and secure a small office or home office network | 50 | $35.00 |
| ICTSAS312 | Provide basic system administration | 20 | $35.00 |
| ICTWEB431 | Create and style simple markup language documents | 40 | $35.00 |
| 2022 | |
| Government Subsidised | $2,048 |
| Concession | $710 |
| RPL Government Subsidised | $1,434 |
| RPL Concession | $287 |
| RPL Self-funded | $1,912 |
| Self-Funded | $2,526 |
| Intake | Campus | Course Details |
| 2022 July | Mildura Campus | Full Time, Classroom Based, Semester 2, Monday to Wednesday, 9.00AM to 4.00PM |
