This qualification reflects the many roles of community services, case management and counsellors who are involved in working, managing, coordinating and/or delivering of person centres services to individuals, groups and communities. At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new social welfare program opportunities.
Case worker and case management, community worker, welfare worker.
Swan Hill campus : Monday and Tuesday. Mildura campus: Monday, Tuesday and Wednesday. On the job Traineeship: Students can undertake the Diploma of Community Services flexibly if they are currently employed in the industry. Duration is dependent on the student's progression through the units. 18 - 24 month's duration.
Each student will undertake a Pre-Training Review before enrolling to help confirm the proposed course is suitable. It will provide valuable information about an individual's existing skills and knowledge, language, literacy and numeracy skills and whether the course will help in achieving learning and/or employment goals. Students must be 18 years of age at enrolment, have a current Police Clearance Certificate and Working with Children's Check. If undertaking this course as a flexible student, the student must be employed in the community services industry.
|CHCCCS007||Develop and implement service programs||100||$35.00|
|CHCCOM003||Develop workplace communication strategies||100||$35.00|
|CHCDEV002||Analyse impacts of sociological factors on clients in community work and services||100||$35.00|
|CHCDIV003||Manage and promote diversity||80||$35.00|
|CHCLEG003||Manage legal and ethical compliance||80||$35.00|
|CHCMGT005||Facilitate workplace debriefing and support processes||120||$35.00|
|CHCPRP003||Reflect on and improve own professional practice||120||$35.00|
|HLTWHS004||Manage work health and safety||40||$35.00|
|CHCADV002||Provide advocacy and representation services||80||$35.00|
|CHCCCS004||Assess co-existing needs||80||$35.00|
|CHCCCS019||Recognise and respond to crisis situations||45||$35.00|
|CHCCDE011||Implement community development strategies||70||$35.00|
|CHCCSL001||Establish and confirm the counselling relationship||100||$35.00|
|CHCCSM004||Coordinate complex case requirements||75||$35.00|
|CHCCSM005||Develop, facilitate and review all aspects of case management||75||$35.00|
|CHCDEV001||Confirm client developmental status||60||$35.00|
|CHCDFV001||Recognise and respond appropriately to domestic and family violence||50||$35.00|
|CHCDIS010||Provide person-centred services to people with disability with complex needs||90||$35.00|
|CHCMHS001||Work with people with mental health issues||80||$35.00|
|CHCMHS005||Provide services to people with co-existing mental health and alcohol and other drugs issues||90||$35.00|
|CHCPRP001||Develop and maintain networks and collaborative partnerships||80||$35.00|
|CHCPRT003||Work collaboratively to maintain an environment safe for children and young people||50||$35.00|
|RPL Government Subsidised||$2,831|
|2021 July||Swan Hill Campus||Full Time, Classroom Based, Diploma Semester 2, Monday and Tuesday, 9.00AM - 3.00PM|
|2021 September||Mildura Campus||Full Time, Classroom Based, Diploma Semester 2, Monday, Tuesday and Wednesday, 9.00AM - 4.00PM|